Privacy Policy

Effective Date: 12 June 2026

FROLIC Gatherings is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, enquire about our services or book a celebration or gathering with us.

WHO WE ARE

Business Name: FROLIC Gatherings
Website: www.frolicgatherings.co.uk
Email: hello@frolicgatherings.co.uk

WHAT DATA WE COLLECT

We may collect and process the following personal information:

  • Full name

  • Email address

  • Phone number

  • Information submitted through our enquiry forms

  • Booking information, including event dates, locations and guest numbers

  • Details about your celebration or gathering, including themes, preferences and ideas you choose to share with us

  • Payment and billing information

  • Social media profile information if you contact us via Instagram or Facebook

WHY WE USE YOUR DATA

We use your personal information to:

  • Respond to enquiries about our services

  • Plan and deliver celebrations and gatherings

  • Communicate with you about your booking

  • Process payments and maintain financial records

  • Improve our services and customer experience

  • Comply with legal and regulatory obligations

  • Send marketing communications where you have provided consent to receive them

LEGAL BASES FOR PROCESSING DATA

Under UK data protection laws, including the UK General Data Protection Regulation (UK GDPR), we must have a lawful basis for processing your personal data. We rely on the following:

Consent – where you have opted in to receive marketing communications.

Contract – where processing is necessary to fulfil a booking or provide a service you have requested.

Legal Obligation – where we are required to retain information for legal, tax or accounting purposes.

Legitimate Interests – where processing is necessary for the operation and improvement of our business, provided your rights and interests do not override those interests.

DATA STORAGE AND SECURITY

We take appropriate measures to protect your personal information and store it securely using trusted third-party providers where necessary.

These providers may include:

  • Squarespace (website hosting)

  • Google Workspace and Google Forms

  • Stripe (payment processing)

  • Meta platforms, including Instagram and Facebook Messenger

We do not store payment card details ourselves. All payment information is processed securely through our chosen payment providers.

We will only retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including satisfying legal, accounting and reporting requirements.

SHARING YOUR DATA

We will only share your personal information where necessary and in accordance with applicable data protection laws.

This may include:

  • Third-party service providers who assist us in operating our business, such as payment processors

  • Professional advisers, including accountants

  • Regulatory authorities where required by law

We will never sell your personal data to third parties.

MARKETING COMMUNICATIONS

You will only receive marketing communications from FROLIC Gatherings if you have explicitly opted in to receive them.

You may withdraw your consent or unsubscribe from marketing communications at any time by contacting us at hello@frolicgatherings.co.uk.

YOUR RIGHTS

Under UK GDPR, you have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal data where applicable

  • Restrict or object to the processing of your personal data in certain circumstances

  • Withdraw your consent at any time where consent is the lawful basis for processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.

COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies to improve your browsing experience and understand how visitors use our website.

These cookies may collect anonymous information such as:

  • Pages visited

  • Time spent on the website

  • How you arrived at our website

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.

THIRD-PARTY LINKS

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.

CHILDREN’S PRIVACY

FROLIC Gatherings does not knowingly collect or process personal data from individuals under the age of 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take reasonable steps to delete that information promptly.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or the services we offer. Any updates will be published on this page together with the revised effective date.

CONTACT US

If you have any questions about this Privacy Policy or how your personal data is handled, please contact:

FROLIC Gatherings
Email: hello@frolicgatherings.co.uk